Process Improvement

What is process improvement?

Process improvements can include incremental as well as breakthrough improvements.

Incremental improvements by many people across an organisation will deliver significant outcomes.

There are many improvement methods and techniques, and at Co-lmprovement, we can improve your business processes by using methodologies and frameworks such as:

    • Lean Thinking, Six Sigma and DMAIC (Define, Measure, Analyse, Improve & Control)
    • Statistical Process Control
    • PDSA Improvement Cycle
    • Kaizen
    • Total Quality Management (TQM)
    • A3 Problem Solving
    • Value Stream Mapping
    • Business Process Management (BPM)
    • Kanban
    • Theory of Constraints
    • Benchmarking
    • Staff Suggestion Processes
    • Australian Business Excellence Framework
    • Service Reviews
    • Design Thinking
    • Quality Accreditation & Quality Assurance
    • Dupont Model
    • Toyota Method
    • AGILE
    • Change management methodologies such as Prosci / ADCAR Model
    • Innovation and Design Thinking
    • Maintenance Management Systems
    • Re-engineering
    • Just in Time
    • Staff Suggestion Processes
    • And others

    And within these methodologies, there are a wide range of improvement techniques such as:

    • Process mapping
    • Customer journey mapping
    • Cause and effect analysis
    • Data gathering and analysis
    • Understanding your customers’ values
    • Benchmarking
    • 5S
    • SIPOC

    What are the benefits of process improvement?

    The benefits of process improvement include offering better service, standardising processes, being more competitive, reducing time, waste, and cost, and improving quality, efficiency,and effectiveness as well as providing a better working environment for your staff.

    Let us help you kick start your process improvement project. We also aim to transfer process improvement skills to your staff.